Manager, Client Solutions
Hong Kong

GLG is seeking candidates to join our Asia Client Solutions team in Hong Kong. The Senior Associate / Manager will be responsible for delivering projects to public equity clients, building relationships with our Consumer Goods & Services industry council members, and working with senior colleagues to maximise GLG’s growth and impact.

At GLG you will have the opportunity to progress quickly, while working in a collaborative environment.

Key Responsibilities include (but are not limited to)

Revenue Promotion :

  • Own full accountability and responsibility for a Greater China book of business by serving as a thought partner to design and deliver on custom projects including consultations, trip support, surveys, market studies, and special projects
  • Build relationships with investment professionals at leading institutional investors and proactively generate demand for GLG products and services
  • Collaborate with sales and client solutions colleagues to achieve account level and team level commercial goals, including development of new and existing GLG client relationships in Hong Kong
  • Client Service & Membership Management :

  • Deliver world-class client service marked by high levels of responsiveness, accuracy, insight, attention to detail, professionalism and serve as an example of excellence in client service to others within GLG
  • Regularly hosting online and offline events around consumer industry IPOs and company earnings for investor clients
  • Enhancing the GLG Consumer Industry Councils by developing relationships with GLG’s most respected thought leaders and healthcare professionals across Greater China and globally, as well as recruiting new senior executives and experts into GLG Councils through networking and direct outreach
  • Partnering with compliance and product teams to create innovative solutions for clients and experts
  • Compliance & Confidentiality :

  • Exercise flawless judgment around GLG’s policies and procedures for protecting the integrity of client engagements
  • Clearly communicate to clients and Council Members the integrity and value of GLG’s compliance platform
  • Company-Wide Collaboration :

  • Manage key strategic initiatives as requested by GLG leadership
  • Work in collaborative interoffice teams to grow and promote client relationships and Council Member engagement
  • An ideal candidate will have the following :

  • Bachelor’s degree, or above
  • 2 to 6 years of work experience in client-facing, account management or analyst roles in industries including : financial services, equity research, consulting, market research, recruiting, other professional services, or start up environment.
  • Demonstrated commercial acumen and interest in consumer industry and public equity markets
  • Passion for problem-solving in a client servicing role
  • Successful track record working in a fast-paced, team environment
  • Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
  • Outstanding communication skills (oral and written) and ability to proactively engage senior professionals
  • Native or near native fluency in both English and Mandarin is essential for this role.
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