Global Operations Associate
Hong Kong

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go.

People talk about O2O, we live it!Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday .

With 1600+ employees spread across SEA, INDIA and LATAM, our 6-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods.

We realise this vision with a glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors.

At the same time, we have ambition to build an international brand by establishing an even more global presence.

Mission :

  • To plan, execute and project manage different initiatives to build a comprehensive driver loyalty program on a regional level
  • Responsibilities and Duties :

  • Design, develop and implement processes and policies regarding driver operations
  • Achieve alignment with city teams and other functional stakeholders when executing new initiatives across regions
  • Develop regional partnerships with external parties and providers
  • Review city initiatives and facilitate communications for different projects
  • Hong Kong based
  • Requirements :

  • Degree holder in any discipline
  • At least 2 years experience in a fast-moving environment
  • Ability to coordinate with operational teams across multiple geographies
  • Ability to champion new processes and policies from plan to execution Down-to-earth, understand the practical situation
  • Positive, passionate, proactive, self-initiate and attentive to details
  • Exposure in driver / fleet management or logistics service or e-commerce industry a plus
  • Knowledge on spreadsheets and Tableau is preferred
  • Proficiency in written and spoken English, proficiency in Chinese a plus
  • Business travel across Lalamove operations is required
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