Chief Control Officer - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Chief Control Officer (CCO)

Commercial Banking CMB Chief Operating Officer’s Office (CMB)

Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-

sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-

Banking services.As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-

made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our department as Chief Control Officer.

Principal responsibilities

CCO, CMB will lead, steer and manage risk activities to drive and implement a consistent and effective approach to end-to-

end risk management and is responsible for :

  • Ensuring appropriate first line of defense oversight and governance across the business, and providing dedicated support to the Chief Operating Officer in risk governance, risk strategy, ORMF implementation, conduct and behavior control and monitoring, audit requirements management, first line of defense reporting, facilitation of BIRO, Record Management programmes etc.
  • Managing Business Continuity Planning, security and fraud risk, information security, cyber risk management and vendor risk / third party outsourcing oversight in conjunction with other business units.
  • Strengthening, ensuring and monitoring the effectiveness of first line of defense control within the business and pro-
  • actively identify risk exposure and resolution / remediation.

  • Identifying and implementing enhancements across CMB sharing best practice.
  • Overseeing the production of risk and control management reports and articulating the findings and recommendations to relevant senior audiences.
  • Increasing awareness and engagement of risk activities and ensuring that risk is considered proactively in all activities and decisioning.
  • Educating CMB on the end-to-end health of the control environment.
  • Working with CMB communications and HR to define and execute risk communication and engagement plans across CMB.
  • Requirements

  • University degree in Finance & Accounting, Finance, Economics, Banking, Business Management and related discipline;
  • Minimum 10 years of working experience in the banking industry with focus on commercial banking and good understanding of trade finance, investment & treasury, insurance, cash management, commercial lending and electronic banking, as well as the related banking systems
  • Strong financial analytical background and proven ability in financial / analytical reasoning, including being able to contextualise financial data into business activities and conclusions.
  • Outstanding knowledge of the external environment regulatory, political, competitors etc.
  • Previous experience in risk management within a global organisation, working across cultures and within a complex matrix structure is an advantage.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Skilled decision-maker, making considered and timely decisions particularly when under pressure.
  • Experience in building and maintaining strong working relationships across a globally distributed matric organisation.
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