Assistant Anti Fraud Manager / Anti Fraud Manager
Bank Of China (Hong Kong) Limited
Hong Kong

Assistant Anti Fraud Manager / Anti Fraud Manager Responsibilities :

  • Conduct credit card fraud investigation and prepare investigation report.
  • Assist in the handling of personal banking related fraud cases, such as e-banking fraud and over-the-counter fraud cases.
  • Support transaction monitoring team to follow up suspicious transactions alert actions from monitoring systems including e-banking and credit card systems in proper manner.
  • Action includes but not limited to customer authentication, transaction blocking and account freezing .

  • Analyze fraud trend to formulate measures, such as parameters setting, customer education and frontline staff training program to mitigate apparent fraud risk.
  • Ensure bank's policies and procedures are in compliance with regulatory requirements
  • Perform other tasks and instructions assigned by the Head of Anti-Fraud Management or senior management
  • Requirements :

  • Bachelor Degree is preferable.
  • Experience in banking industries is preferable.
  • Be able to handle multi-tasks independently.
  • Excellent interpersonal and communications skills
  • Good command of both verbal and written English and Chinese
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