Trade Support Operations APAC
Hong Kong

Job Description

This position is responsible for servicing primarily APAC clients, both in domestic and international markets and acting as back up for Australian domestic clients.

In this equity Middle Office ( Trade Services ) role you will liaise with the APAC institutional client base in the post-execution (Operations) area and the Front Office (Sales Trading) team to ensure that client delivery is of a high quality.

As such, you must possess excellent client service & communication skills, and a confident manner to effectively manage internal / external client expectations and deliver quality services.

The Trade Support Team in Asia currently has representatives in Sydney, Tokyo and Hong Kong.

Job Profile

  • Perform Client onboarding process, and static data maintenance
  • Ensure timely and accurate processing of client trades and onward submission to the custodian providing operational support to all members
  • Collect and allocate trades, internal processing of trades (issuance of confirmations and uploading trades to the clearing bank)
  • Identify and resolve workflow issues and liaise with internal / external departments and clients to communicate resolution of outstanding issues, ensuring escalation to immediate manager
  • Daily / Monthly Trade, Tax and Regulatory reporting to Exchanges and Regulators
  • Create and update various statistics for members (trade allocations, pre-match rates / fail rates etc.)
  • Initiate new procedures and solutions to improve productivity, system enhancements and increase STP
  • Take responsibility for your assigned department projects, (UAT, system enhancements etc.)
  • Perform pre-matching with both market and client counterparties
  • Ensure all daily / weekly / monthly reconciliations are completed in a timely manner in order to produce reports to management
  • Managing monthly commission claim and reconciliation in different markets
  • Managing CSA requests with other internal departments and clients
  • Visiting Client BO for Annual / Quarterly Service Review
  • Requirements

  • 3-5 years’ of experience working in post trade and settlement
  • Fluent Japanese speaker with competent Japanese writing skills
  • Familiarity with buy-side and / or sell-side trading floor environments and support functions
  • Experience with back-office processing systems
  • Omgeo Alert and CTM platform knowledge essential
  • Knowledge and understanding of the on-exchange equities trading and settlement (with Fixed Income product knowledge will be a plus)
  • Knowledge of Settlement lifecycle of APAC markets
  • Excellent verbal and written skills for communicating with internal / external clients
  • Willingness to work Japanese or Sydney trading hours occasionally
  • 申請
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。