Associate, Priority Private Segment
Standard Chartered Bank
Hong Kong, Hong Kong
6天前

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Support to formulate the country execution and priorities to deliver sustainable growth across Affluent Banking segment clients, ensuring that the Bank fulfils the potential and realises the significant revenue and operating profit growth opportunity from the clients.

The role is to support the acquisition and CVP of Priority Private segment via

  • Acquisition of New-to-Bank (NTB) and Upgrade of Existing-To-Bank (ETB) clients to Priority Private segment via strategic programs and partnerships
  • Design early engagement roadmap to effectively engage clients to drive product take-up and wealth penetration
  • Planning and implementation of segment CVP in the areas of wealth and lifestyle privileges
  • Business Performance

  • Drive acquisition and upgrade of Priority Private clients through segment strategy & CVP propositions, marketing plans, segment and product offers across different channels
  • Drive key KPIs including New-To-Bank (NTB) clients, New-To-Segment (NTS) clients, Qualified ratio, Wealth and Professional Investors (PI) penetration
  • Execute segment strategy, marketing planning, products offer and integrated distribution deliveries to elevate client experience
  • Priority Private - Acquisition and CVP

  • Acquire NTB and ETB clients where appropriate in line with agreed protocols
  • Support execution of sales and marketing programs and initiatives to acquire NTB and NTS clients
  • Support the enhancement of onboarding experience and journeys to boost the qualified ratio and drive product take-up and wealth penetration
  • Manage, design and develop ongoing bespoke privileges for Priority Private through strategic partnerships
  • Collaborate with relevant stakeholders to provide unique product offers and banking experiences to Priority Private clients across different client journeys
  • Product Bundles and Pricing

  • Support the development of product bundles, pricing & promotions to attract new clients, grow product and PI penetration by collaboration with Product teams
  • Processes

  • Execute Priority Private sign-up process, campaign design & implementation process
  • Follow through deepening programme processes, e.g. Campaign Management, Leads management
  • Support the management of budget & KPI, and ensure it is accurately reported & forecasted throughout the year
  • Manage the contractual relationships with external partners to provide bespoke client privileges
  • People

    Drive an optimized working environment and lives with the Bank's Value Behaviours

    Risk Management

    Ensure relevant control measures are undertaken to minimize risk exposure

    Governance

    Ensure relevant control measures are undertaken to fully complied with regulatory & business conduct

    Regulatory & Business Conduct

  • Live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Achieve the outcomes set out in the Bank's Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
  • Key Stakeholders

  • Channel : Distribution Network, Corporate Partnerships, Digital Banking. Voice & Virtual
  • Products : Wealth Management, Retail Products
  • Group : Group Segments & other Group teams
  • Others : Brand & Marketing, Retail Analytics, Sales Performance Management, Legal & Compliance, Client Journey, Operations, external partners & vendors (Aspire, GiveGift)
  • Apply now to join the Bank for those with big career ambitions.

    To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.

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