Assistant UI UX Manager - Hang Seng Bank (HK)
Hang Seng
Central, Hong Kong Island, Hong Kong, Asia Pacific


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant UI UX Manager

Digital Banking

If you aspire to unleash your potential in the digital world and fast track your career in this exciting industry, Hang Seng Digital Banking offers opportunities, support and rewards that will take you further.

We are seeking high calibers to join our team as Assistant UI UX Manager .

Principle Responsibilities :

  • Turn visions into concepts and translate those concepts into designs that illustrate simplicity despite system complexity.
  • Utilize industry design standards and best practices to define screen designs, design guidelines, and design specs

  • Ensure UI / UX and visual design communicates clearly, is on brand, and delights users
  • Give data meaning through information visualization
  • Contribute to the definition and creation of flexible, coherent design systems and component libraries
  • Partner with UX, technology, business and project management to ensure the project meets creative, strategy, and project objectives
  • Present in a clear and compelling way to team members and stakeholders
  • Work closely with development teams to manage the design process, drive decisions, track design issues and ensure that design specifications are implemented
  • Support UX designers in carrying out participatory and iterative design techniques, including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
  • Maintain a view of emerging industry developments / trends on digital services to ensure the future strategy for the product developments are aligned with evolving developments
  • Collaborate and share knowledge with other team members and stakeholders
  • Improving user interaction and interface within an Accessibility framework
  • Promoting user centered design principles and best practice within banking
  • Qualifications

  • 3+ years of experience in UI / UX Design
  • Ability to understand detailed complex requirements to design elegant solutions for complicated processes
  • Ability to clearly and effectively communicate ideas and solutions to stakeholders
  • Be open to receiving feedback and constructive criticism
  • Be passionate about all things UI / UX and other areas of design and innovation
  • Proficient in UI / UX and interaction design with keen eye for branding, visual design, typography and user interface design and also an understanding of user centered design process
  • Strong experience across desktop & native mobile app design
  • Proficiency in UI / UX Software (Sketch, Photoshop, Illustrator, InDesign, InVision, Flinto, Zeplin)
  • Experience in User Research techniques and usability testing is a big plus
  • Experience working in an agile / scrum
  • Ability to work within a Design System and propose various concepts within given constraints
  • Good relationship management skills to satisfy a wider range of internal and external customers with conflicting priorities
  • Strong online portfolio available for viewing
  • Previous experience in the financial sector preferable but not a must
  • Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
  • The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

    As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

    If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


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