Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence.
Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type.
The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy.
Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.
About the Customer Strategy and Value Team
The Customer Strategy and Value team supports our customers and prospects in assessing the impact and total value to be generated by Feedzai’s RiskOps platform - This is achieved by considering the broader impact in their strategic, customer experience and risk agenda.
By doing it we are advising banks on how to improve their fraud prevention practices and what is the best approach to implement it.
The CSV team objective is to center Feedzai’s sales and customer management practices in strategic outcomes and value selling.
The team is for that reason a critical enabler for Feedzai’s high-growth objectives.
We measure our success in the impact we have in the win rate and deal size by engaging with all relevant senior stakeholders and establishing strategic impact and total value of Feedzai’s solutions.
It is a team that is at the forefront of the evolving trends in Financial Services, Commerce and Risk practices and how they impact the priorities of the senior business, risk and technology executives in banks, fintechs and merchants.
We deliver on our mandate through :
Everything we do is part of a collaborative effort that in addition Sales and Account managers also involves sales consultants, advisory team, industry specialists, product managers, customer success and delivery team among many others.
We are looking for management consultants and / or value selling professionals with extensive experience in supporting senior executives evaluating critical technology and business decisions.
A Customer Strategy and Value lead needs to be able to manage virtual teams of specialists, be seen as a trusted advisor to Senior Executives and have exceptional analytical and consultative skills.
It is a must to be results oriented, have a can-do attitude and to be continuously raising the bar (we are never satisfied with the status quo).
In order to be successful it is also critical to have excellent communication skills, be emphatic and be a leader through influence.
Being successful in this role means that customers’ senior stakeholders trust you, that you got their buy-in in your recommendations and business cases and that you are able to successfully position an ambitious change agenda.
It also means that in your region value selling is widely adopted with clear results in total revenue and win rate.
You must be comfortable working under continuous change and in driving innovative approaches on how to tackle new situations where nobody will be able to give you the answers.
Your First 30-Days at Feedzai :
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey.
In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team.
Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Life at Feedzai Instagram