Senior Sales Officer / Sales Officer / Senior Sales Representative
HSBC Group
Hong Kong, China
12天前

Description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Senior Sales Officer / Sales Officer / Senior Sales Representative (Insurance)

Channels Management - Customer Contact Centre

Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years.

Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.

We are currently seeking high caliber professionals to join our team as Senior Sales Officer / Sales Officer / Senior Sales Representative (Insurance) .

Principal responsibilities

  • Conduct sales activities and provide suitable insurance product based on customer needs
  • Handle customer enquiries and cross-sell extensive ranges of insurance products
  • Support the bank’s initiatives when necessary
  • Ensure the selling processes are in compliance with the Bank's policies and all applicable regulatory guidelines
  • Requirements

    Form Five or above, with at least five subjects at Grade E / Level 2 / "Attained" or above in the HKCEE / HKDSE, including Chinese, English and Mathematics

  • Passes in the Insurance Intermediaries Qualifying Examinations Paper 1, 2 and 3
  • Minimum of two year's sales experience, with experience in medical & life insurance is an advantage
  • Strong customer service orientation, with good communication and phone skills
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
  • Candidates with less experience will be considered for the position of Senior Sales Representative .)

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