Associate Engagement Manager
Infosys
Hong Kong
3天前

Role

s and responsibilities :

  • Business Development responsible for building a portfolio - driving revenues within the assigned technology competency of the horizontal unit(s) by being the co-owner of the entire Opportunity Management cycle : Prospect-Evaluate-Propose-Close along with the relationship manager of the specific account under the portfolio.
  • This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated capability and past performance

  • Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations
  • Client delivery assurance assuring the client of the commitment and driving the delivery process by working collaboratively with the Managers-Client Services of the specific account and Delivery Managers in the Business Unit
  • Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client
  • Balance different projects running for the client that may involve different delivery managers or horizontal competency units’ resources
  • Taking Go-to-market solutions for the assigned competency area to accounts within the portfolio -responsible for driving revenues from Go-to-market solutions being sponsored by the business unit
  • Work closely with enterprise team; provide guidance, consultation and direction in support of strategies to implement client’s strategy under assigned technology competency
  • Drive continuous improvements to keep assigned technology competency and solutions aligned with current and future business needs
  • Work closely with the Solutions Leader to build customized solutions pitches for the target accounts and driving the revenues and delivery of these solutions in target accounts under the portfolio
  • Account Planning and Governance share responsibility for all Client Management processes Plan-Sell-Deliver-Manage along with the relationship manager for the specific accounts under the portfolio
  • Pricing decisions along with relationship manager of the account within the scope of the Master Services Agreement
  • Help building future alliances and nurture existing alliance with relevant product vendors under assigned technology competency of the horizontal unit(s)
  • Skills / Competencies :

    Essential :

  • Good knowledge of technology landscape to be able to guide team.
  • Tertiary Qualification in IT / Computer Science / related discipline.
  • Preferred :

  • 8+ years of experience in listed responsibilities and skill sets
  • Must have led client facing consulting engagements in the Software Developement , Agile Financial Services space and managed multiple projects, assigning and managing work activities, meeting deadlines and providing status reports to different stakeholders
  • Good understanding of Emerging Technologies
  • Significant Business Development and Project Management experience required
  • Track record of interacting and building relationship with CXO level client contacts
  • Global Delivery Model experience desirable
  • Experience managing large multi-location consulting engagement teams desirable
  • Track record as Account Manager in a rapidly growing client relationship highly desirable
  • Hands-on experience with proposal creation and leading proposal presentations
  • Strong leadership, interpersonal, communication and presentation skills
  • Additional :

  • Excellent customer interfacing skills.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
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