Private Banking Client Onboarding team (PB COB) in Business Processing Services (BPS) is a one stop shop that supports Front Office with the relationship onboarding and account lifecycle management processes, from account opening, maintenance to account closure.
This role will be focused on the execution of Client Due Diligence advisory in the Client Onboarding process for the Private Banking business in APAC division, and ensuring new client accounts are on-
boarded in accordance to the Bank’s policies, standards, and applicable local legal and regulatory requirements. Client Onboarding Advisor is required to :
Act as Subject Matter Expert in guiding Front Office on their new account opening requests which inter alia includes KYC, SOW, SoW plausibility assessment and corroboration, Source of Funds, Clients Risk Assessment perspective to ensure all accounts satisfy the required regulatory and policy standards
Ensure applicable global and regional Know-Your-Customer (KYC) and Client Due Diligence standards are appropriately implemented and applied locally
Escalate higher risk matters or regulatory questions to the Financial Crime Compliance team
Provide pre-onboarding advisory support to Relationship Managers in Private Bank, in view of establishing highest levels of quality upfront and getting it right first time.
Uphold the highest standards of control, always keeping data integrity in mind while carrying out day-to-day tasks
Stay relevant with the latest regulatory, policy and procedural requirements
Take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis
Provide support for any regulatory or audit exercises
To prepare and conduct training on client onboarding processes as required
Deliver continuous process improvements, in view of the changing operating and regulatory environment
At least 2-4 years of relevant experience in Client Due Diligence, Know-Your-Customer (KYC) or Anti Money Laundering (AML) experience in Banking & Finance (Private Banking / Wealth Management experience preferred)
Strong understanding of AML / CFT regulations and requirements in Asia-Pacific countries, mainly for Hong Kong and international AML standards (e.
g. FATF, Wolfsberg); knowledge about Singapore regulations / requirements would be an added advantage
University graduate with Bachelor of Law / Accounting / Business / Economics / Finance and related academic qualification
Fluent in English, Cantonese and Mandarin
Pro-active and self-starter, with a can-do attitude
Strong analytical ability, and a problem solver with the ability to think out of the box
Team-player, committed to service delivery excellence and always having the bank and clients' best interests in mind
Ability to develop and maintain productive relationships with key internal clients including business, operations and colleagues in Compliance and Regulatory Affairs, etc.
Good written, verbal and interpersonal communications skills
Ability to multi-task and prioritize
Ability to work under pressure
Ability to drive open work to completion
Competent in using MS Office software, particularly Excel and Word