Manager, Order Fulfillment
Laichikok, Kowloon

Manager, Order Fulfillment

Company : Corporation / Salary : $Negotiable


  • Assume the Order Fulfillment function to provide end to end process management in the supply chain model and coordinate with internal and external customers to ensure deadlines and timelines are met by the department and the company
  • Responsible for close coordination and cooperation with commercial support both local and foreign
  • Responsible for all order inquiries and ensure these are handled in an intelligent and informed manner in accordance to service level agreements
  • Maintains information accuracy via close coordination with internal departments on products, logistics, warranty and finance related queries
  • Ensure timely shipment of orders
  • Follow-up on quality of orders with manufacturing team
  • Responsible for actively assisting Sales and AR team in collection of account receivables as well as preparation of LC documentation
  • Requirements

  • With Bachelor's degree from a reputable school or equivalent working experience
  • With at least 5 years experience, specifically 2 years international sales order processing experience
  • Excellent written and spoken English skill
  • Must be conversant with MS Office applications especially MS Excel
  • Experience in the usage of Sales Force application / SAP is an advantage
  • Experience in servicing Global Markets in a call center environment is an added advantage
  • Able to converse in German, French, Chinese or Spanish is highly commendable
  • Supply Chain or Sales and Distribution domain expertise is an advantage
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