Client Lifecycle Management Team Head
HSBC Group
Hong Kong, China


Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world.

At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high caliber professional to join our team as Client Lifecycle Management Team Head, Exit Management .

Principal responsibilities

Overall responsibility is to support the Business Heads and Country Head of Client Lifecycle Management in risk managing and ensuring the prompt closure of accounts which have been decisioned to exit under the Customer Selection and Exit Management process

Ensure the Customer Due Diligence profiles are up-to-date, that correctly reflect the business activities and Financial Crime Risk profile during and before accounts can be closed

Manage the disposals of customer portfolio and facilitate account closure

Ensure follow up on all risk and compliance issues in a timely manner, ensuring escalation to the appropriate persons or governance forum, where required

Regularly engage with appropriate departments to maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issue raised by external regulators


Degree qualified or with relevant professional qualifications, and accumulated broad banking experience

Sound understanding of customer due diligence and risk identification

Experience in overseeing the completion of Know Your Customer or due diligence activities

Good relationship management, communication and negotiating skills in client servicing including the capacity to articulate the case for risk management in the language of business

Well organised and demonstrates sound problem solving and analytical skills

Positive and proactive attitude, with flexibility to accommodate changing environment and willingness to take on new responsibilities

Fluency in English and proficiency in Mandarin would be an advantage

Licensed role type 1 and 4 required

You’ll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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