Senior Manager, CS Quality, Program & Performance, Global & APEC
DHL International GmbH
Hong Kong SAR
1天前

Hong Kong SAR DHL Express req80186 Reporting to the Global & APEC Head of CS Quality, Program & Performance, you will design, develop, and implement customer service initiatives globally across the network, specifically on CS revenue programs, service quality improvement initiatives, monitor and analyze CS performance and provide cross-

functional support to ensure best-in-class service is delivered to DHL customers at every CS touch points. RESPONSIBITLITIES REQUIREMENTS

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