The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Assistant Manager / Manager, Customer Proposition, Product, Strategy & Transformation, Employee Benefits with the resources to solve critical problems for the future of our business, which is why we need you.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
Strong communication and inter-personal skills
Experience in overseeing IT-related projects
Capable of breaking down complex procedures into user-friendly, logical steps for non-technical end-users
Strong ownership and ability to work independently while managing multiple projects simultaneously
Excellent time management skills
University graduate, preferably in a business or technical field
A minimum of 5 years' relevant work experience in decision support, business analyst / project management, preferably from insurance / pension / banking industries
Excellent command of both written and spoken English and Chinese, fluent in Mandarin will be an advantage
Sharp business and technical acumen, with knowledge in MPF an advantage
Excellent communication and presentation skills
Proficiency in MS Office
Self-initiated and highly motivated
Ability to work independently and under pressure
Experience in agile methodologies preferred
On the job you will :
Work with cross functional teams to drive and execute customer and channel digital solutions
Work closely with BA and IT on detailed requirements, use cases and user stories ensuring the solutions meet the business needs
Oversee project schedule, budget, scope, quality, risks, issues, and resources management, etc.
Track and monitor the released digital functions / features and support continuous enhancement to keep pace with market demands
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.