Role Proficiency :
A hands-on Agile Coach responsible for driving the adoption and organizational transformation of Agile across multiple teams organized into tribes.
Responsibilities include coaching of tribe design portfolio planning and other agile at scale ceremonies artefacts processes and practices.
Structures should include : PO Escalation / Issue resolution and Inspect / Adapt processes.
Measures of Outcomes :
Number of hiring new UST associates hired and onboarded
Outputs Expected : Change Agent :
Change Agent :
and practice leaders
communities of interests
guilds and chapters
terminology and best practices
including technology and business participants at all levels within the organization
as well as how to effectively utilize Agile artefacts such as product backlogs
and work collaboratively with the Centre of Excellence
coaches through resolution
Delivery Enablement :
goals and high level roadmaps
including defining business KPIs
user story mapping
and other framing activities
Organizational design and Tribe design
resource constraints or skill gaps
that prevent the team from doing its best work
Knowledge Management and Thought Leadership :
collaborating and coordinating work. Participate in the Agile Coach community groups to share best practices and ways of working
and establish practices and principles for Agile at scale
Skill Examples :
Awareness that coachees are the highest priority. Ability to create a spontaneous relationship with an open flexible confident style e.
g. open to not having all the answers willing to take some risks. Models the values and principles of Agile. Able to analyse teams personal fulfilment of Agile values and identify how they could improve.
Able to help those outside of their immediate team adopt Agile principles. Can associate Lean principles and Agile approaches.
and explain when they may be effective. Identifies at least one action the facilitator can perform to support meeting participants during divergent thinking integration convergent thinking and closure that will support the development of an inclusive solution (e.
g. powerful questions). Can apply five visual facilitation techniques for a collaborative session (e.g. card question clustering dot voting visual note taking).
Analyses situations where a conflict may arise and selects an appropriate strategy to deal with the situation.
Practices with cultural sensitivity and adapts accordingly. Creates an environment of emotional safety so that learners feel safe to engage.
Able to create a learning environment where students can learn from each other. Has applied multiple teaching styles in multiple training workshops.
Able to create an opportunity for different learning styles. Uses effective storytelling to convey key concepts
Can describe an engagement with at least one team or individual that allowed the coach and coachee to inspect and adapt towards the defined goals
g. ground rules in place awareness of capabilities and capacities effective and efficient collaboration). Applies at least two methods for improving team performance (e.
g. common goals / purpose shared accountability working agreement psychological safety etc.). Identifies at least two pitfalls of a homogenous team (i.
e. lack of different perspectives experiences and viewpoints). Describes at least one multi-staged model for team formation and development (e.g. the Tuckman model).
Applies a countermeasure to reduce the impact of a challenges facing a self-organizing team. Able to describe how a self-organizing team approaches at least three challenges.
g. level of collaboration lack of experience in Agile environments importance of shared understanding). Explains looking at the 'big picture' of the entire system emphasizing collaborative work focusing on a good start continuous learning and good enough for now supports the launch of a new Agile team.
Describes at least three responsibilities each for the sponsor (e.g. clarify constraints context and stakeholder expectations.
Responsibilities of the Product Owner (communicates vision purpose and customer needs) and development of team members (get to know each other create transparency regarding capabilities create ground rules and working agreements) when starting a new Agile team.
Has organized and facilitated the launch of at least one new Agile team and program.
Can apply at least two techniques for moving from product vision to product backlog (e.g. innovation games user story mapping and workshops brainstorming etc.
Can appraise at least three criteria that can be used for structuring a complex or multi-team product backlog (e.g. feature area team).
Able to facilitate Lean experiments. Commercial awareness (e.g. funnels understanding OPEX & CAPEX action and vanity metrics types of value)
Creates awareness by presenting hard facts to the team even if difficult Be the mirror to the team.
Leverages collaboration and consensus strategies to identify creative opportunities
Knowledge Examples : Knowledge Examples
Can apply Agile practices beyond the team. Respected outside of the immediate work environment as somebody who knows Agile practices.
Applied at least one framework or method in multiple situations.
g. role of the coach duration expectations feedback and responsibilities). Able to actively listen without trying to solve the coachees problem in most instances.
Keeps to the coachees agenda. Asks questions for maximum benefit to evoke discovery and insight challenges assumptions open-ended forward-looking and presupposing success.
Able to develop new learning materials
Explains the pitfalls of too much or too little prescription (e.g. lack of autonomy lack of alignment no slack integration mess overly detailed planning not meeting the Definition of Done overly slow pace death by meetings etc.
defining feature areas or different sub-products PO team Chief Product Owner). Can describe at least five techniques to improve inter-team collaboration and has experience with at least two.
to scale meetings / workshops.
Additional Comments :
Role : Agile coachUST is a leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies.
We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as profound anthropological efforts to understand the end customer and design products and interactions that create delight.
We are deeply committed to developing a comprehensive understanding of our client's problems and developing platforms to address them.
We are expanding our Enterprise Agile Practice globally by hiring experienced Agile Coaches to join a team in New York, Montreal, Glasgow, London, Budapest, Hong Kong, Shanghai, Tokyo, Mumbai, and Bangalore to be a part of our Global Business & Enterprise Lean-Agility Practice.
If you are courageous and comfortable challenging, advising, and coaching Product Owners, Pilot Leads and Senior Leadership, and can influence mindset and behaviors, please respond.
Agile Coach Skills : Both strong leaders and advocates for the adoption of Agile, Agile Coaches must be assertive about adherence to Agile processes and enthusiastic about Agile practices and their benefits.
They are both educators and coaches, and thus possess great interpersonal skills, teaching abilities, and a capacity to inspire and motivate.
In order to stay ahead, Agile Coaches must be self-taught, and they must constantly be updating their information, attending conferences, and continuously learning. Coach characteristics :
Org, Scrum.Inc, LeanKanban University, SAFe and Disciplined Agile Consortium