Manager, Payment Operations
Standard Chartered
Hong Kong, Hong Kong,

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities

  • Manage day-to-day activities of the Payment Team. This includes overseeing the workload distribution amongst the team members, arranging the scheduling of shifts, and overseeing a smooth daily work flow.
  • Supervise the processing of all transactions allocated to the team and ensure an adherence to the cutoff times.
  • Review and approve payment transactions according to delegated authority.
  • Provide guidance to the team in resolution of complex transactions
  • Administer human resource activities of the Payment Team staff. This includes a regular written performance review of the team members.
  • Monitor procedural adherence of the team to ensure compliance of internal audit standards.
  • Supervise and provide guidance to the team in performing daily activities under the role of payment processing including but not limit to AML monitoring
  • Our Ideal Candidate

  • Strong managerial skills and leadership quality with an ability to supervise a team of up to 12 clerical staff.
  • Strong analytical and organisational skills.
  • In-depth knowledge of local and international payment methods and settlement arrangements. A thorough understanding of SWIFT.
  • Sound knowledge of foreign exchange, Agency Arrangement and relevant banking regulations. Knowledge of the business practice and standards of the Overseas Group offices and correspondents.
  • Thorough understanding of the functionality of the payment systems.
  • Good interpersonal skills. Ability to maintain a good professional relationship with external and internal contacts.
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