Assistant Mgr, Credit Risk Mgmt, Unsecured Lending
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

Assistant Mgr, Credit Risk Mgmt, Unsecured Lending-(2200016903)

Primary Location

Asia-Hong Kong-Hong Kong

Posting Date

05 / Jul / 2022, 10 : 26 : 21 PM

Unposting Date

Ongoing Role Responsibilities


The Manager role exists within the Credit Risk Management Unsecured Lending team.

  • To ensure the local regulations, Risk Management Framework and internal policies / standards are effectively communicated and implemented across the Credit Underwriting, Authorisation and Credit Risk Portfolio Management, and for administering related governance and reporting processes.
  • To uphold the integrity of the risk / return decisions, and in particular for ensuring that credit risks arising from Retail Banking are properly assessed, that risk / return decisions are made transparently on the basis of this proper assessment, and are controlled in accordance with the Regulations, Group's standards and its Risk Appetite.
  • Business

  • To drive change in the underwriting and portfolio risk management in collaboration with other parts of the business, retail risk and group risk functions.
  • The role holder is expected to provide recommendations in quality analytical and logical approach with risk / return benefit for informed decision making.
  • Processes

  • Responsible for maintenance of the Credit strategy management (NBSM / Probe) and authorisation parameters, conduct assurance test and support implementation of regulations and internal policies / standards.
  • Design, maintain and ensure effective risk parameter in Underwriting system (COS) and Transaction systems (CCMS, RLS, Hogan) to support the initiatives, projects and in compliance of internal policies / standards.
  • People and Talent

  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Risk Management

  • Design, maintain and effectively communicate risk control parameters across the Unsecured Lending, Retail Credit, including policies, control standards, risk exposure limits and other control levers in order to maintain the business’s risk profile in line with the Group's risk appetite.
  • Assess the credit risk profile of the Unsecured Lending, Retail Credit and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
  • Review risk appetite metric and thresholds to ensure reflect the characteristics of portfolio, key risk drivers, market environment and control are considered in the annual risk appetite review process in accordance to Group framework and mapping out a plan to enhance underwriting / portfolio management policy.
  • Review credit monitoring reports, investigate the trends / key risk drivers, inform and propose controls and remediation actions.
  • Identify potential concern segment with remediation actions for Retail Clients Unsecured Lending to ensure that it’s aligned to the agreed risk appetite, reflects the key risk characteristics of the portfolio, and enables effective controls.
  • To recommend appropriate portfolio and collection actions for remediation.

  • Review the complaint case and feedback to relevant stakeholders (Customer care unit, Business, Retail Risk etc.) and evaluating potential action plans.
  • Review and ensure Group forecast portfolio loan impairment (IIP, ECL) trends fully reflect the credit actions, portfolio growth plan and market environments (outlook, regulations, bankruptcy trends) as well as risk mitigations plan.
  • Administrative country credit bulletin, country credit policy manual and procedures to ensure the compliance of Regulations, Group Credit Policies and Process Standards.
  • Dispensations or any gaps must be well supported and approved on a timely basis. Country Approval Documents and Country Credit Policy Manual are renewed on timely basis.

  • Implement the Scorecards, Models and Basel requirements as per internal standards. Review, maintain and resolve the data quality / parameter issue of Scorecards, Models and Basel requirement.
  • Analysis the impact to downstream impact with remediation actions.

  • Direct appropriate response to material events or other risk issues that come to the Head of Credit Risk Management, Unsecured Lending’s attention.
  • To collaborate with RSSC team and CRM Analytic Hub team to ensure.
  • Timely delivery of MI report and implement the change in reporting.
  • Timely report of material risk events, breach of risk triggers, material shift in portfolio shape / threshold, and portfolio performance in PQR deck.
  • Ensure that material risk exposures and related issues are reported to the responsible governance committees.

  • Ensure risk identification, measurement and modelling capabilities are objective, consistent and compliant with applicable regulations.
  • Initiate stress tests as required by internal and external factor / stakeholders, including local regulators and review results and assess their implications.
  • Ensure effective management of operational risks within the Function and compliance with applicable internal policies, and external laws and regulations.
  • Continuously improve the operational efficiency and effectiveness of risk management processes.
  • Ensure compliance with local governance requirement and processes. To encourage the development of an appropriate risk culture and discipline.
  • Maintain and develop risk capabilities and skills to meet ongoing business needs and plans.
  • Regulatory and Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Key Stakeholders

  • Credit Risk Management, Collection, Control Assessment and Assurance / MI&F
  • Group Credit
  • Operational Risk Team
  • Credit Risk Operation Teams (Credit Initiation, Fraud Risk Management)
  • Regional / Country Business Heads and Product Head, Retail Banking segment
  • PQRs and CIFs (or other forums, as may be applicable)
  • Internal technology partners
  • Operations, L&C and Customer Experience Management units
  • HR and L &TD team
  • Internal Auditors
  • Our Ideal Candidate

  • Minimum 6 years of consumer credit management experience covering Unsecured Lending.
  • Market Knowledge

  • Solid experience in the banking industry, including demonstrated success in a similar role.
  • Business Strategy and Model

  • With good business acumen (including ability to assess risk and appropriate levels of return), good interpersonal skills and multi-cultural awareness and sensitivity.
  • Risk Management and Control

  • Ability to manage risk in highly varied product base. Expertise in process design and control.
  • Regulatory Framework and Requirements

  • Awareness and understanding of the Hong Kong regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role.
  • Non-technical Skills

  • Good relationship management experience.
  • About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

    We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

    You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

    When you work with us, you'll see how we value difference and advocate inclusion. Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

    If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website


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