Service Delivery Officer
HSBC Group
Hong Kong, China


Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future.

Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-

custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high caliber professional to join our team as Service Delivery Officer, Direct Custody and Clearing .

Principal responsibilities

  • Responsible for credit risk monitoring and escalation should the limits exceed thresholds
  • Prepare relevant operation data and reports for clients, such as Settlement Matched and Pre-matching reports, Trade Reconciliation reports, Missing Instruction reports, Failed Trade reports, and Cash Projection report, in a timely manner and ensure the accuracy of the data and reports are addressed to the right recipients
  • Work with Client Services and other internal stakeholders to meet clients' needs and requirements
  • Assist the team to maintain and provide smooth and efficient operation to achieve high standard of services
  • Conduct User Acceptance Test before implementation of system enhancement
  • Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which you are involved, specifically Internal Controls and any Compliance policy
  • Requirements

  • Secondary School graduate meaning Form Five graduate under Hong Kong Certificate of Education Examination or Form Six graduate under Hong Kong Diploma of Secondary Education
  • Good computer knowledge on Microsoft Excel and Word
  • Fair proficiency in written and spoken English
  • Attention to detail and accuracy
  • You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.


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