To proactively follow up and manage customers with contracts / agreements and to monitor customer service needs, coordinate and follow up service orders / jobs and to provide support to Customers, Customer Coordinators and Account Managers.
Implement and coordinate specifically nominated Safety agreements and / or Life raft rental agreements.
To identify order building opportunities through telephone sales expertise; support and assist Sales in conceptualising and pricing of fleet agreements
To coordinate all service related jobs with spares centres, logistics for smooth delivery of the goods
Provide technical support and advice to customers & follow up complaints
To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled.
Responsible for up keeping good QHSSE (Quality, Health, Safety, Security & Environmental) practices as laid down by the company
Diploma or above
Able to meet deadlines through good time management and allocation of priorities
Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation
Fluent English - both in writing and speaking
Good communication skills with the ability to communicate on all levels
Ability to systematically work independently and in a team
Fresh graduate with high calibre is also welcome
Full CV in Ms. Word + Photo (Optional)