Office Services Coordinator
BlackBerry Corporation
Hong Kong, HK
source : DirectEmployers Association

Worker Sub-Type : Regular Job Description : Position Summary As the Office Services Coordinator you will work as a member of the HR Team and work closely with Facilities Team, and will be the first point of contact, both by phone and in person, for all clients, customers and partners.

In this position you will provide receptionist and front office duties in accordance with company policies and procedures and take a proactive approach searching for ways to improve the front office / reception functions at BlackBerry Hong Kong office.

You will have the opportunity to use your organizational and customer service skills to their full extent and actively encourage an environment that supports teamwork, co-operation & performance excellence! Responsibilities · To oversee contractors and suppliers to ensure agreed budget and service levels are met (against predefined specifications).

  • Assist and support the site that include co-coordinating and maintaining office supplies, mail services, etc. · Covering the duties of reception including but not limited to : switchboard, meet & greet customers, visitors and vendors.
  • Coordinate & supervise suppliers, vendors, and service contractors on-site during and after business hours. · Manage the on-site operations matters relating to maintenance, administrative support (e.
  • g. procurement of pantry and stationery supplies) · Analyze and recommend appropriate solution / measure including new ideas on daily operations matter.

    This includes technical maintenance issues e.g. electrical shutdown, equipment replacement, failure of monitoring system, fire protection system that required further discussion with Facilities team in APAC and EMEA · Lead and support the on-site team in the daily operations of the BlackBerry facility · Assume the role of a focal contact person on-site · Handle & involve department's planning, implementation of Global Facilities processes & procedures at local site.

  • Raise PO for APAC & follow throughout the process. · Security access system - granting access, printing of access badges.
  • Handling accounts coding, verification of invoice against service agreement, etc. · Support key stakeholder functions including Marketing, Sales and others with ad-hoc requests.
  • The requirements will be discussed as and when needed. · Provide a safe, clean, secured and productive working environment to all BlackBerry employees and visitors · Respond to Employee facilities operations requests and other departmental support requests · To act as on-site First Aider.

    Essential Skills and Qualifications

  • 3 to 5 years' experience working in a Facilities department, supporting between 20-50 on-site employees.
  • Experience in front and back office processes is required with strong administration skills
  • Strong customer service experience is mandatory
  • Excellent people skills and the ability to interact with a all levels of the organization
  • Excellent communication skills (verbal and written) in both Chinese and English
  • Knowledge of occupational safety requirements
  • Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions at a highly proficiency level
  • Experience with purchasing and invoicing
  • Experience with budgeting and budget management
  • Demonstrated experience with continuous improvement initiatives
  • Demonstrated experience with client reporting and preparation of reports
  • Previous team building experience
  • Analytical and problem solving skills
  • Strong decision making and time management skills
  • Stress management skills
  • Possess cultural awareness and sensitivity
  • Flexible and demonstrated sound work ethic #LI-JC1 Job Family Group Name : Facilities & Procurement Scheduled Weekly Hours : 40 We are BlackBerry, a global mobile communications leader who revolutionized the industry with its introduction in 1999.
  • Today, BlackBerry's products and services, from messaging to enterprise mobility, are relied on by millions of individuals every day to securely and efficiently connect them to the content and people that matter most.

    At BlackBerry our instinct for innovation is relentless, so as we continue to push the boundaries of mobile experiences, we continue to drive the talent, passion and creativity of our employees.

    2016 BlackBerry. All right reserved. BlackBerry® and related trademarks, names, and logos are the property of BlackBerry Limited and are registered and / or used in the U.

    S. and countries around the world. It is the policy of BlackBerry to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship, status, age, sex, sexual orientation, gender identity or expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    EEO Minorities / Females / Protected Veteran / Disabled


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