Company Description :
It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself.
It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home.
If this sounds like the place for you, join us.
Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Today, Marriott International has more than 3,800 lodging properties located in the United States and 72 other countries and territories.
JW Marriott Hotel Hong Kong, the first JW Marriott brand in Asia is situated in the prestigious Pacific Place complex, offering 602 luxurious guestrooms;
8 superb food & beverage venues; dedicated events and meeting services; and leisure facilities. Named Aon Hewitt Best Employer in Hong Kong in 2011, 2013 and 2015, we are looking for people who are passionate about providing exceptional guest service to be part of our dynamic team.
Job Description :
We are hiring Executive Lounge Officer.
Monitor club lounge for seating availability, service, safety, and well being of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and / or alcoholic beverages. Stock ice, glassware, and supplies.
Anticipate and communicate replenishment needs promptly.
Wash dishes and serving utensils as needed. Complete opening and closing duties.
Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Document pertinent information in department logbook.
Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to manager.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by Supervisors.
Job Details :
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws