System Engineer (Wintel)
Hong Kong

Company Description

Natixis is the international corporate and investment banking, asset management, insurance and financial services arm of Groupe BPCE, the 2nd-largest banking group in France with 31.

2 million clients spread over two retail banking networks, Banque Populaire and Caisse d’Epargne.

With more than 17,000 employees, Natixis has a number of areas of expertise that are organized into four main business lines : Asset & Wealth Management, Corporate & Investment Banking, Insurance and Specialized Financial Services.

A global player, Natixis has its own client base of companies, financial institutions and institutional investors as well as the client base of individuals, professionals and small and medium-size businesses of Groupe BPCE’s banking networks.

Natixis CIB Asia Pacific provides regional corporate and financial institution clients with tailor-made financing and capital markets solutions as well as access to global financial markets, while supporting the development of Natixis’ European and international clients in Asia Pacific

Job Description

Job Description Summary Maintains and supports Windows servers, Virtualization, Citrix and messaging infrastructures as well as workstations environment for APAC platform.

Deploy new infrastructures within the perimeter and do the level 1 controls to comply with the group security standards and regulators guidelines.

Main Responsibilities :

  • Support and maintain technologies, within Natixis Asia perimeter, including but not limited to :
  • Windows ServersWorkstationsDeployment and management tools (SCCM)Virtualization (VMware vSphere / NSX-T / Citrix)Messaging (Skype, Exchange, Ironport)Office 365 (Teams, SharePoint, OneDrive for Business etc)Automation (Tools, script)Cloud (Private, Public, Hybrid)

  • Report, follow up and escalate if necessary, any incident in a timely manner and ensure it has been logged with an appropriate level of details
  • Ensure any changes and IT / user requests are properly logged & followed up.
  • Make sure the systems are monitored by our supervision systems
  • Provide and collect information to build some capacity planning reports within the covered perimeter
  • Vendor management and relationship with procurement team
  • Define strategy / roadmap related to his perimeter.
  • Work closely with Asia head of IT security and Compliance to ensure Natixis systems comply with security guidelines and regulatory requirements.
  • Lead and participate on projects, including but not limited to :
  • Datacentre creation / new office setupDatacentre / Office moves / reshuffling / fitDeployment of new appliances and serversCapacity upgrades and hardware renewalSoftware upgrades / new software deployment

  • Ensure Natixis assets are properly used, inventoried and monitored
  • Produce documentation related to the deployed solutions and ensures they are updated regularly
  • Collaborate with helpdesk to provide backend support on users’ requests or issues in an automated and effective way.
  • Required Skills / Qualifications / Experience

    Required Skills :

  • 10+ years of experience with managing Microsoft Windows and VMWare virtualization infrastructure.
  • Solid experience on Microsoft products (e.g. SCCM, Exchange, Office 365, SharePoint)
  • Knowledge on VMWare NSX-T
  • Familiar with Citrix v7.6
  • Experience in system automation
  • Strong scripting and programming skill
  • Working experience on Cloud platform is an advantage
  • Self-motivated, good analytical and problem solving skills
  • Good command of both written and spoken English
  • Experience on Agile Methodology
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