Job Purpose : To be responsible for supervising the cashier team within a store to perform the cashiering functions and assist in executing internal control functions for store operations Key Accountabilities : In addition to following Lane Crawford’s policies and procedures, key accountabilities include, but are not limited to : Daily Cashiering Operations To supervise the cashier team to handle daily collection of sales proceeds from the sales operations To provide the cashiering function, including distribution of POS terminal floats, partial uplift of cash, checking to POS credit card settlement reports, handover of cash takings from store frontline at day end closing, coins exchange, bank-
in of cheques from customers. To monitor cash level and conduct uplift of cash and banking by Guard Force. To prepare and handover of e-
Gift Card to corporate customers To issue and assist with the sale of e-Gift Card at POS terminals To co-ordinate the setting up POS terminals and card terminals for road show / trunk show events To review Cash Report and report the daily cash sales proceeds received and banking figure To prepare the monthly realized exchange gains / losses recorded on foreign currency sales transactions Sales Audit To review and report irregular sales transactions, carry out investigation To communicate and train Frontline staff on POS issues and new POS control functions Compliance and Business Integrity To ensure that financial practices are sound and in accordance with generally accepted auditing standards and prevailing legislation as well as company guidelines, policies and procedures To maintain appropriate internal control safeguards on the Company’s assets To ensure that people understand and are complying with the procedures and processes Company Culture and Talent Development To fully engage and live by the Lane Crawford Vision, Passion, Learning, Collaboration (PLC) Values, and deliver our Customer Service Promise at all times To build collaborative working relationships with your colleagues to ensure the achievement of the Company Business Plan, your department and individual objectives To reinforce LC Heritage, Brand DNA and culture -
through storytelling and sharing successes at every opportunity To personally demonstrate the LC Leadership Code Behaviours and use these as a tool to coach and develop team members and colleagues To fully participate in the PDP process, developing knowledge and understanding of your team member strengths and development opportunities using PDP Tools To take appropriate corrective action (in consultation with HR Department) with employees who do not achieve required standards of performance and behaviour To build a personal connection with each team member, taking time to understand them individuals and identify ways to motivate, retain and engage them At Lane Crawford we support our employees with a range of benefits reflecting the importance we place on the well being of our staff.
In addition to a competitive salary, discretionary bonus, annual leave, provident fund, medical and dental coverage and staff purchase privileges, we provide shuttle buses to the Company Head Office, various social recreation activities, Staff Assistance Programme, best in-
class training and development and regional work opportunities for the right candidate. All information provided will be treated in strict confidence and used for recruitment purposes only