Manages both pre-sale and post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications / solutions.
May provide pre-sale technical support in sales presentations and product demonstrations. Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
Works with marketing and product managers to define new products and may provide insight from the field back to these groups.
Sales roles, incumbent will typically spend 50% of time providing pre-sale technical support and 50% of time providing post-
Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Networks with senior internal and external personnel in own area of expertise.
As Technical Sales , you'll use your technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.
You'll assist colleagues with bids and tenders for new clients from a technical perspective
Prepare and deliver technical presentations explaining products or services to customers and prospective customers. Confer with customers and engineers to assess equipment needs and to determine system requirements.
Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
Duties may be modified or assigned at any time to meet the needs of the business
Bachelor’s Degree in Engineering, Technical , Marketing , Business and / or related
Highly motivated, with a focused and disciplined approach to the sales process. Able to draw on past experience and judgment to make effective decisions.
A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
Ability to build effective customer relationships, and to create sales and pricing strategies to close deals. Can think strategically and work tactically.
Strong presentation and communication skills for both internal and external audiences, at the top levels. Collaborative with highly developed relationship-building skills.
Experience delivering results through others, both direct and matrixed. Ability to lead, develop, motivate and hold others accountable.
Ability to manage multiple, complex priorities within demanding timeframes. Strong project management and problem-solving skills.
Competency in computer skills : MS Office, query tools, webex and database systems / applications.
Ability to effectively read, write and communicate in English Sales and marketing backgroundpressure
Hands on’, can do’ attitude is a pre requisite
Ability to work on your own initiative and make effective decisions under
Experience in a similar role
Successful completion of Rapiscan training required (including training done at Company location).
Must become fully competent in the application and operation of all assigned products and systems.
Must maintain a good driving record and be insurable per company policy. Observe all applicable company safety policies and practices.
Must be able to complete job responsibilities working with different time zones such as attending late night / early morning meetings by phone and / or web to meet global business needs.
Domestic and international travel required - >
50%; must be able to acquire all necessary travel documents.
OSI Systems, Inc. has three operating divisions : (a) Security, providing security and inspection systems, turnkey security screening solutions and related services;
b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.