Assistant Business Insight Management Manager - Hang Seng Bank (HK)
HSBC Group
Kowloon, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Business Insight Management Manager

Customer Value Management

We are currently seeking a high caliber professional to join our department as Assistant Business Insight Management Manager.

Principal responsibilities

  • To collaborate with business and perform hands-on analytic for both campaign lead generation and MI production.
  • To review and clarify analytic issues of campaign / MI requests (including business definition / requirement, data translation, campaign process, timeline management, performance monitoring / evaluation and portfolio analysis) with business and ensure the fulfillment of business needs and business value.
  • To understand the business and identify / share business insight from the analytic work.
  • To ensure the timely and quality analytic deliverables to satisfy the business needs effectively under a dynamic business environment.
  • To ensure the effective implementation of Campaign and MI end-to-end process with zero-tolerance of error.
  • Requirements :

  • University degree in Computer Science, Data and Information Management or other related discipline
  • Minimum 3 years' retail banking experience in information and data management
  • Strong self-motivation, organization, multi-tasking, problem solving and influencing skills.
  • Ability to communicate effectively with business, operation and technology teams
  • Hands-on experience in SAS / SQL is a MUST
  • Good knowledge and / or experience in UNIX / LINUX OS, Windows Server and VBA
  • Proficiency in both English and Chinese
  • Detail-minded and Good team player
  • Great sense of ownership and servicing mindset to ensure efficient and effective deliverables
  • The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

    As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

    If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


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