System Engineer (Wintel)
Groupe BPCE
Hong Kong

Job Description

SummaryMaintains and supports Windows servers, Virtualization, Citrix and messaging infrastructures as well as workstations environment for APAC platform.

Deploy new infrastructures within the perimeter and do the level 1 controls to comply with the group security standards and regulators guidelines. Main Responsibilities :

  • Support and maintain technologies, within Natixis Asia perimeter, including but not limited to :
  • Windows ServersWorkstationsDeployment and management tools (SCCM)Virtualization (VMware vSphere / NSX-T / Citrix)Messaging (Skype, Exchange, Ironport)Office 365 (Teams, SharePoint, OneDrive for Business etc)Automation (Tools, script)Cloud (Private, Public, Hybrid)

  • Report, follow up and escalate if necessary, any incident in a timely manner and ensure it has been logged with an appropriate level of details
  • Ensure any changes and IT / user requests are properly logged & followed up.
  • Make sure the systems are monitored by our supervision systems
  • Provide and collect information to build some capacity planning reports within the covered perimeter
  • Vendor management and relationship with procurement team
  • Define strategy / roadmap related to his perimeter.
  • Work closely with Asia head of IT security and Compliance to ensure Natixis systems comply with security guidelines and regulatory requirements.
  • Lead and participate on projects, including but not limited to :
  • Datacentre creation / new office setupDatacentre / Office moves / reshuffling / fitDeployment of new appliances and serversCapacity upgrades and hardware renewalSoftware upgrades / new software deployment

  • Ensure Natixis assets are properly used, inventoried and monitored
  • Produce documentation related to the deployed solutions and ensures they are updated regularly
  • Collaborate with helpdesk to provide backend support on users’ requests or issues in an automated and effective way.
  • Required Skills / Qualifications / Experience Required Skills :

  • 10+ years of experience with managing Microsoft Windows and VMWare virtualization infrastructure.
  • Solid experience on Microsoft products (e.g. SCCM, Exchange, Office 365, SharePoint)
  • Knowledge on VMWare NSX-T
  • Familiar with Citrix v7.6
  • Experience in system automation
  • Strong scripting and programming skill
  • Working experience on Cloud platform is an advantage
  • Self-motivated, good analytical and problem solving skills
  • Good command of both written and spoken English
  • Experience on Agile Methodology
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