Assistant Manager
HSBC Group
Hong Kong, China
4天前

Description

Some careers open more doors thanothers.

If you’re looking for a career thatwill unlock new opportunities, join HSBC and experience the possibilities.

Retail Banking and Wealth Managementserves millions of customers worldwide with a complete range of banking andwealth management services to enable them to manage their finances and protectand build their financial futures.

It is a global business that brings togethermanagement responsibility for Retail Banking, Wealth Management, Insurance andAsset Management with a focus on customer-

centric propositions and innovativeand efficient distribution channels.

We are currently seeking a highcaliber professional to join our team as AssistantManager, HSBC Premier .

Principal responsibilities

Collaborate with PremierRelationship Manager to develop and nurture relationships with Premier clients

Provide efficient, high qualityprofessional services and ensure a consistent delivery of the Global Premiercore service standards and proposition

Support Premier RelationshipManagers to conduct customer needs activity planning and portfolio managementto improve customer satisfaction

Promote HSBC Premier proposition fordeposits and portfolio growth

Initiate and maintain effectivecommunication with paired Premier Relationship Managers

Assisting Premier Relationship Manager on managing,developing and retaining quality client relationship

Requirements

Bachelor's degree or equivalent experience

Proven frontline experience in customer serving at a financial institution

Excellent customer service skill and mindset, with strong attention to detail

Good knowledge of retail banking and wealth management products

Team player with commercial orientation

Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment.

Holder of relevant insurance and investment licenses

Fluency in both English and Cantonese, with knowledge of Mandarin is preferred

University level education, preferably in finance, business or a related discipline

You’ll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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