Business Solutions Director
We are seeking a business solutions leader to join the Client Group Technology team in either our Hong Kong or Singapore office.
Role Description :
The Business Solutions Director is responsible for understanding the ongoing technology needs of the local Client Group team and providing the necessary leadership to deliver business transforming technology solutions as part of the global Client Group Technology team.
The candidate will be expected to partner closely with business sponsors and stakeholders on a combination of handling day to day issues, strategic planning, and implementation of solutions.
The candidate will collaborate with sales, marketing, client servicing, business development, and business transformation teams across the region and represent them as it relates to technology innovation, process improvement, and ongoing development.
The candidate will participate in strategy definition and execution for the region, in partnership with business and technology leaders globally.
The candidate will also be responsible for documenting business requirements, technical specs, testing plans for new and existing tools, completing required data analysis to support business needs, and liaising with technical project team(s) to deliver on priorities and generate results.
Success will be measured by the candidate’s ability to enhance the Client Group’s ability to connect with current and prospective clients, purposefully offer distinctive products and services, and develop tools to support the business.
The applications and business or enterprise functions the role supports :
The role will require a deep understanding of both business functions and technology platforms. The candidate will need to understand how the business uses available distribution and general technologies including Salesforce.
com, Adobe, internally designed web and mobile applications, MicroStrategy, and Pardot, among others, such that we are able to identify and implement innovative next-gen solutions to support the department’s strategic goal of reshaping marketplace engagement.
The key job responsibilities include, but are not limited to :
manage UAT where appropriateCommunicate project scope, goals, status, etc. to stakeholdersProvide training and ongoing local support to business users as required
Qualifications, Experience, Education :
Bachelor’s degree required, in Computer Science, Information Technology, Business, Statistics, Finance, or related fieldLanguage requirements : communicate in Mandarin (Cantonese is a plus) and a read / write Simplified Chinese5 - 7 years of professional business data analysis experience, working with data, report generation, process improvement, or similar in Asset ManagementAbility to collaborate effectively on cross-functional teams and forge strong relationships with business partners and internal clientsExcellent verbal and written communications skills with an ability to present and discuss technical information in a way that establishes rapport and gains understanding.
Client focused with a strong sense of ownership and follow-through as well as highly capable of working independentlyHighly proficient in Excel and other Microsoft products
Special Knowledge :
Experience with data analytics related tools (MicroStrategy, Tableau, Power BI, etc.) or Sales Enablement tools (Salesforce, Seismic, etc)Basic SQL knowledgeHong KongSingapore