Assistant Customer Service Manager, Consumer Banking Group
DBS Bank
Queen's Road Central, Hong Kong, China

Business Function

As the leading bank in Asia, DBSConsumer Banking Group is in a unique position to help our customers realisetheir dreams and ambitions.

As a market leader in the consumer bankingbusiness, DBS has a full spectrum of products and services, including deposits,investments, insurance, mortgages, credit cards and personal loans, to help ourcustomers realise their dreams and aspirations at every life stage.

Ourfinancial solutions are not only the best in the business they were made justright for you.


  • Assist Customer Service Manager to oversee the customer service and counter operations of the branch
  • Manage the overall staff and branch administration, ensure staff adherence to the internal and external regulatory requirements
  • Requirements

  • Post secondary or above
  • Minimum 3 years' relevant experience in branch operations, of which 1-2 years at managerial eve
  • Sound knowledge of branch operations and banking related ordinances
  • Strong communication and leadership skills with high problem solving capability
  • Customer-oriented with good interpersonal skill
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