YB21 Shop Manager
The Hong Kong Federation of Youth Groups
North Point, Hong Kong

服務單位 Service Unit


工作職責 Job Duties and Responsibilities

  • Develop business strategies to raise customers’ pool, expand store traffic and optimize profitability
  • Line up suppliers with innovative and interesting products
  • Organize events to build sharing platform and boost business
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Prepare regular report on sales and customers statistic etc
  • Propose innovative ideas to promote the business
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Additional store manager duties as needed
  • 入職要求 Entry Requirements

    主修科目 Study Fields

    Higher Diploma or above in Business, Marketing, Communications, Media Management, Customer Servicing or any related discipline

    知識及技能 Knowledge, Skills and Abilities

  • Good written, verbal and presentation skills in Chinese and English
  • Proven successful experience as a retail manager
  • Powerful leading skills and business orientation
  • Customer management skills
  • Strong organizational skills
  • Good communication and interpersonal skills
  • Experience in marketing and using social media is advantageous
  • Retail or business management experiences is advantageous
  • 個人特質 Personal Attributes

  • Work independently with strong sense of responsibilities
  • Self-motivated
  • Strong problem-solving skills
  • 備註 Remarks

  • Candidates may be required to undergo Sexual Conviction Record Check (SCRC) if job duties involve frequent contact with children ;
  • Only shortlisted candidates will be notified to attend a written test and / or interview;
  • Employment period : 6 months
  • If the applicant has not been interviewed within 3 months, the application will be regarded as fail and the information will be destroyed immediately.

  • If you are being interviewed but not admitted, information will be destroyed within 1 year after the completion of the recruitment process
  • The information provided by the applicant will be kept confidential and will only be used for recruitment purposes)

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