POSITION SUMMARY :
As a Sr. Technical Analyst, Digital Commerce you will work closely with digital commerce teams across PVH, to translate functional requirements into technical specifications and work with engineering teams to deliver technical solutions aligned with business needs.
You will also partner closely with regional and global technical and business teams as well as external vendors to drive project deliverables of solutions.
The incumbent must be flexible to supporting different business groups, systems, and projects. The Analyst will also assist with initiatives or projects directed by the Sr Manager of Digital & Consumer Engagement.
The ideal candidate is expected to have excellent communication skills, collaborative work style, respect for different cultures and styles, preference for fast paced work environment, and ability to work with virtual teams on a global level in a matrixed organization.
As PVH is a global organization, some of the meetings with Corporate will happen during off hours.
PRIMARY RESPONSIBILITIES / ACCOUNTABILITIES OF THE JOB :
Act as a technical expert on eCommerce and Digital Commerce related systems
Translate business needs and functional requirements into technical specifications
Create technical system / integration diagrams
Partner with product managers on product roadmaps and backlogs
Review and provide feedback to test lead on test scripts / scenarios
Actively collaborate with teams to validate solution(s) throughout each sprint
Evaluate new IT developments and business requirements in order to recommend appropriate alternatives and / or enhancements to current processes or systems.
Understand the functional and technical details of CRM and Digital Consumer Experience& Engagement systems design and support implementation of solutions based on business requirements.
Communicate and work with eCommerce, product and engineering on all issues and needs
Coordinate new capability and feature prioritization with business owners and product managers
Craft and deliver presentations on new capabilities and enhancements to assigned platforms
Ensure systems architecture and integration maps are kept relevant and optimized
Design & engineer the application infrastructure to be reliable, efficient, and maintainable as aligned to PVH standards.
Define and measure key operational metrics including site performance, incidents, and recurring issues.
Review system and technical design documents with solution architects.
Ensure functional and business requirements are met and perform cross-functional inspection for processes and systems incompatibility.
Lead creation of testing scripts for team members to follow during testing of project deliverables, fixes and enhancements.
Produce materials and guidelines for Business team training as well as documentation in supporting software development life cycle.
Support Business Team during UAT.
Manage the eCommerce efforts around security and audit compliance
Partner with the Ecommerce team, PVH IT and external partners on planned releases, operation, configuration, maintenance, and troubleshooting of the ecommerce applications
Work with vendors on API specifications and involve in integration discussion and definition across different platforms (e.
g. ERP, Report Tools, Social platforms, etc.)
Ensure continuous improvement is embedded into daily operations and derive metrics to show case continuous improvement in process, configuration changes, deployments etc.
Partner with business and vendors to research and recommend innovative, and where possible automated approaches for system administration tasks.
Lead deployment plan reviews, engineering code reviews, application architecture reviews etc.
Support a dynamic, transformative technology landscape.
QUALIFICATIONS & EXPERIENCE :
Education : Bachelor's Degree in programming / systems or computer science, specialized training, or equivalent work experience required.