Premier Relationship Manager, Retail Banking - Wealth and Personal Banking
Hang Seng
Central, Hong Kong Island, Hong Kong, Asia Pacific


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.

4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.

7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.

We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high calibre professional to join our team as a Premier Relationship Manager, Retail Banking . Principal Responsibilities

  • Achieve the benchmark of performance expectation by developing effective and sustainable relationships with existing and new clients
  • Discover retail banking needs of portfolio customers, and fulfill customer needs by presenting relevant solutions, according to regulatory requirements and global standards
  • To support the paired Premier Relationship Manager team to formulate and execute improvement plan for Customer Relationship Segmentation Model
  • To enhance portfolio customer experience by providing tailor made retail banking services in a prompt and professional manner, as well as engaging customers to go digital
  • Maintain a deep understanding and technical knowledge of relevant products and services available from Group sources and elsewhere in order to provide the best solutions to clients and maximise the revenue for Global Wealth and the Group
  • To work as part of an integrated branch management team to ensure standards are met and operating models are delivered
  • Manage operational risk, via using relevant Management Information to identify risk situations and take any appropriate actions to minimise loss
  • Adhere to selling process and sales quality requirements
  • Requirements

  • Solid work experience in servicing high net worth clients at financial institutions
  • Holder of relevant insurance and investment licenses
  • University level education is an advantage
  • Good knowledge in Retail Banking and Wealth Management products
  • Strong referral skills and advanced understanding of branch operations
  • Customer oriented and able to capture customer financial needs
  • Well developed communications skills with analytical and self-motivated mindset
  • Proficiency in computer softwares
  • Competent in spoken and written English and Chinese, Mandarin is also preferred
  • To be considered for this role, the relevant rights to work in Hong Kong is required. You’ll achieve more when you join HSBC.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

    Issued by The Hongkong and Shanghai Banking Corporation Limited.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。