Product Executive, HKT education
Hong Kong

Job Description : Your role

Your role

The successful candidate will be responsible for providing technical support on mobile devices (Apple iPad, MDM platform, etc), application testing and support to customers.

He / she will take responsibility for the role of technical support of product technical setup and carry out product testing and responsible for test-case preparations and technical manual preparation The candidate must have sound technical knowledge and communication skills in order to communicate with customer’s technical personnel.

The candidate will also help to carry out systematic user acceptance tests on newly developed products to evaluate and improve the functionalities and user experience in the final stage of new service launch.

Major job responsibilities include :

  • Technical support of mobile devices management and setup (Apple iPad, MDM platform, etc)
  • Plan the logistics of product setup, testing and execute product demos to end customers
  • Prepare test cases and carry out new product evaluations of various new products
  • Assist in launching new products to customers including system and software upgrade planning and implementation
  • The candidate would need to take Apple Mac examination when employed
  • Job Location : Hong Kong

    Requirements :

    To succeed in this role

  • Diploma / University graduate in Information Technology, Computer Science, Telecommunications or Engineering related disciplines preferred
  • Willing to learn or experience in technical support, product demos and application testing
  • Sound knowledge in networking and IT systems
  • Systematic, well-organized and detail-oriented
  • A good team player with excellent interpersonal skills
  • Good command of written and spoken English and Chinese
  • Closing Posted : Dec 15, 2020

    Application Methods :

    If you wish to have an exciting and rewarding career, send us your CV via the following methods.

  • Email : career-consumer-grp
  • HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

    Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (www. / privacy-statement), a copy of which will be provided immediately upon request.


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