Manager, Digital
  • Provide solution estimation and develop detailed work plans for in-house built applications for all system development work
  • Analyze and translate business requirements to technical details of the solution and communicate with the solution providers
  • Accountable for delivering application solution on Salesforce platform to meet agreed baseline estimate
  • Ensure application solution meet AXA’s policies, standards and quality requirement
  • Support Project Managers in managing scope, schedule, and cost throughout the project delivery lifecycle
  • Manage technical issues and mitigate technical risks
  • Manage maintenance work transition from Solution Providers to the Production Support team
  • Build solution with confirmed scope and schedule change of IT projects
  • Prepare solution implementation plan with support and maintenance team, and all related parties
  • Coordinate with Release Management for production migration and promotion
  • University degree in Computer Science or related fields.
  • A minimum of 7 years experience in IT solution delivery. Preferably from consulting, insurance & financial
  • services field.

  • Proven experience in managing both external vendors and in-house development team to ensure business requirements can be delivered with the compliance of internal quality standards
  • Extensive experience in Salesforce Service Cloud / Salesforce Experience Cloud development including data modelling, Apex Programming, Lightning component development, low-code / no-code configurations
  • Solid knowledge of the core capabilities of Salesforce, security setup in Salesforce, integration patterns available for Salesforce as well as Salesforce platform limitations
  • Knowledge of web technologies including HTML5, CSS etc
  • Knowledge of Git, GitHub, GitHub flow, build & Release management
  • Experience in various domains of insurance solution delivery (for example, distributor portal, business intelligence,
  • CRM etc).

  • Basic understanding of public cloud services (ideally Microsoft Azure / Amazon AWS) is definitely an advantage
  • Knowledge of Salesforce Marketing Cloud is definitely an advantage
  • Basic knowledge of Scrum / Agile methodologies
  • Ability to clearly articulate / communicate the solution design and the detailed work plans with different teams and stakeholders
  • Strong inter-personal and presentation skills
  • Excellent verbal and written English communication
  • Fluent in Cantonese
  • Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    ABOUT AXA HONG KONG AND MACAU AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1.3 million customers 1 in the region.

    In addition to being the #1 global Property & Casualty commercial lines insurer 2 , we are also one of the largest health protection providers in Hong Kong and Macau.

    Empowering people to live a better life’ is the goal of AXA Hong Kong and Macau, which is reflected in everything we do.

    We are one of the most diversified insurers, providing a full range of coverage for individual and commercial customers.

    We offer all-round, integrated solutions across Life, Health and Property & Casualty to address all their insurance needs.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1 Including customers of AXA China Region Insurance Company Limited, AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability), and AXA General Insurance Hong Kong Limited

    2 AXA Corporate Solutions, AXA Matrix Risk Consultants, AXA Insurance Company, and AXA Art with AXA XL’s insurance and reinsurance operations combined


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