Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us the power of our combined skills makes us unstoppable.
Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values : Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.
Job Description
Key Responsibilities :
To work closely with Relationship Managers to ensure that all internal sales delivery processes are handled in an efficient and effective manner
To handle and support the sales delivery process regarding orders for companies incorporated in different offshore jurisdictions, involving email / telephone contact with clients, and the issuance of job quotations to clients
To work as a central co-ordinator between Relationship Management, internal operations (Formations / Technical Services / Technical Advisory / Client Acceptance), and as necessary, other Vistra offices
To assist in completion of New Incorporation forms, before returning for review and / or sign-off by clients
To handle collection from clients of KYC forms, due diligence documents, and attend to the necessary commercial checks and internal system reviews, prior to passing to Client Acceptance team
To handle client’s initial stage enquiries for technical services as may be required for their offshore company(ies)
To handle incoming payment / cheques (COD) and update cheque lists for Finance
To deal with relevant system updates eg change of administrator / change of client contact details
To handle any ad hoc duties, as assigned from time to time
Key Requirements :
Degree holder in Business Administrative or any related discipline
At least 4 years experience in customer / account servicing at corporate environment
Strong in customer service and interpersonal skills
Excellent communication skill and clarity at written and telephone level
Ability to use tact, diplomacy and negotiating skills
Knowledge of company incorporations processes would be an advantage
Ability to work independently and under pressure
Self-motivated, well-organized and detail-minded
Good interpersonal skills and willing to take-on challenges
Good Command of Excel, Work, Outlook, and PowerPoint
Good written and oral fluency in both English and Mandarin
Bring Your Whole Self to Work
We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.
This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.
