Senior Associate, Assistant Relationship Management, Company Formation
Causeway Bay, Hong Kong Island
4d ago

Each one of us brings something different to Vistra, working as one team to deliver the right solution.That’s why our clients choose to work with us the power of our combined skills makes us unstoppable.

Vistra offers a unique platform for our clients and our people to seize the world of opportunities.At the heart of everything we do are our core values : Committing to clients, Working as ONE Vistra, Empowering people and Doing the Right thing.

Job Description

Key Responsibilities :

  • To work closely with Relationship Managers to ensure that all internal sales delivery processes are handled in an efficient and effective manner
  • To handle and support the sales delivery process regarding orders for companies incorporated in different offshore jurisdictions, involving email / telephone contact with clients, and the issuance of job quotations to clients
  • To work as a central co-ordinator between Relationship Management, internal operations (Formations / Technical Services / Technical Advisory / Client Acceptance), and as necessary, other Vistra offices
  • To assist in completion of New Incorporation forms, before returning for review and / or sign-off by clients
  • To handle collection from clients of KYC forms, due diligence documents, and attend to the necessary commercial checks and internal system reviews, prior to passing to Client Acceptance team
  • To handle client’s initial stage enquiries for technical services as may be required for their offshore company(ies)
  • To handle incoming payment / cheques (COD) and update cheque lists for Finance
  • To deal with relevant system updates eg change of administrator / change of client contact details
  • To handle any ad hoc duties, as assigned from time to time
  • Key Requirements :

  • Degree holder in Business Administrative or any related discipline
  • At least 4 years experience in customer / account servicing at corporate environment
  • Strong in customer service and interpersonal skills
  • Excellent communication skill and clarity at written and telephone level
  • Ability to use tact, diplomacy and negotiating skills
  • Knowledge of company incorporations processes would be an advantage
  • Ability to work independently and under pressure
  • Self-motivated, well-organized and detail-minded
  • Good interpersonal skills and willing to take-on challenges
  • Good Command of Excel, Work, Outlook, and PowerPoint
  • Good written and oral fluency in both English and Mandarin
  • Bring Your Whole Self to Work

    We’re passionate about Diversity and Inclusion at Vistra.We believe that everyone is equal and unique, and by embracing diversity it makes us better company.

    This creates an environment where anyone, from any background, can do their best work; Vistra is for the ambitious, the entrepreneurial, the bold.

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