APAC Trade & Sales Support (12 month contract)
Quarry Bay, Hong Kong, Hong Kong

What is the opportunity?

As the APAC Trade & Sales Support, you will provide Trading and Sales Support services to APAC Businesses in line with the operations procedures and bank standing orders.

It is meant to focus on all supporting tasks related to the Sales and Trading activities. This role is based in Hong Kong, covers Sales and Trading based in Hong Kong, Sydney, and Tokyo with very strong connection to Trade and Sales Support Team in London.

What will you do?

  • Act as an intermediary between clients and Front Office personnel, as well as further liaison with Business and Client Services, Finance, Compliance, and Technology functions
  • Provide operational support to Sales and Trading on multi asset classes
  • Trade Validation and Enrichment : Validate trades captured by the Front Office systems have the necessary data quality and completeness required for downstream processing, perform trade enrichment if requires along with necessary authorisation.
  • Validate trades against confirmations / details received from Front Office or clients to ensure booking align

  • Trade Lifecycle Management : including but not limited to : coupon fixing, redemption, exercises, assignments, expiries, unwinds, Corp Action, etc.
  • Troubleshoot trade booking issues / trade flow issues
  • Monitor and follow up on settlement issues on all fronts, and escalate to Front Office for awareness accordingly
  • Perform reconciliations as necessary
  • Facilitate new broker / client account opening for Sales and Trading
  • Ensure all daily tasks / controls are completed in line with department procedures manual
  • Maintain up-to-date procedures
  • Assist in testing for new business initiatives in conjunction with other functions
  • Continually strive to improve productivity and efficiencies through the identification and elimination of controllable non-value added processes, and initial ad-hoc projects for process enhancement if necessary
  • What do you need to succeed?


  • A minimum of 3 years Securities, Derivatives and / or Structured Notes Middle Office experience
  • Degree educated and have knowledge of trade support, settlements and reconciliation experience within Operations
  • Solid knowledge of Capital Markets Products and ISDA definitions
  • Strong knowledge of securities, derivatives and structured note issuance
  • Good PC skills. VBA knowledge is beneficial
  • Good attention to detail
  • Work well as an individual as well as a team
  • Good communication skills
  • Ability to work on public holidays and / or Shift hours when requires
  • Nice-to-have

  • Strong knowledge in Murex / Sophis is a plus
  • Relevant training / exams in industry led courses in securities / derivatives / structured notes
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to building close relationships with the business
  • Access to a variety of job opportunities across business and geographies
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