Customer Contact Specialist
Cathay pacific
Hong Kong
  • Key Responsibilities : Advising on the travel itineraries be part to create a seamless travel experience Impress customers from around the global Provide assistance to customers for flights and general enquires on Cathay Pacific and Cathay Dragon’s products Respond to customer inquiries, feedback and compliments Provide after sales service and care to our customers Requirements : The permanent Hong Kong resident status Minimum age of 18 Minimum pass rate in 5 HKCEE / HKDSE subjects including English Language;
  • or equivalent Proficiency in English (spoken and written) and Cantonese (spoken), Mandarin is an advantage Flexibility to work on shift schedules (including overnight and weekend) Students are also welcome Successful applicants will enjoy the following : Flexible shift patterns World-

    class training, coaching and support throughout your career Promising career prospect A safe and collaborative working environment in our Global Contact Centre Travel benefits Airport Transportation discount On-site recreation facilities

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