Retail Operation Specialist
Easy Job Centre
Kwun Tong
5天前

Responsibilities

  • Monitor, coach, give feedback to store staff to meet store operations and customer service standards
  • Develop good working relationship with shopping malls to integrate their requirements with the LS&CO operations
  • Execute in store promo activities, tracks actual performance against promo targets
  • Analyze and provides insights to performance variance
  • Handle customer’s enquiries & complaints as well as analysis
  • Involve in Global / ad hoc projects
  • Requirements

  • Diploma or above with at least 2 years relevant experience
  • Experience in reviewing and updating policies & procedures
  • Experience in POS / EPOS / ERP and system changes
  • Effective Retail Operations, Communication and Customer Service Skills
  • Good problem-solving & analytical skills
  • Good command of written and spoken English and Chinese, Mandarin is a must
  • Experience : Education : F.5

    Education : F.5

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