Head, Business Planning Management, PvB
Standard Chartered Bank
Central, Hong Kong, Asia

Head, Business Planning Management, PvB-(2200023713)

Business Support and Management

Primary Location

Asia-Hong Kong-Central

Posting Date

21 / Aug / 2022, 10 : 41 : 56 PM


Role Responsibilities

Strategy and Execution

  • Assist Regional Head of Private Banking ('PvB') to develop and implement strategies by market and region with clear action plans
  • Support Regional Head of PvB on the strategic agenda, aligned with the PvB and One Bank agenda
  • Co-ordinate, prioritize initiatives with strategy roadmap
  • Oversee the training support in Private Banking, GCNA
  • Oversee the Booking Center, SASU , Walk-in Prospect, Internal Referral management support
  • Oversee the EAM desk supports to deliver top quality services to our EAM clients
  • Oversee the CSM support to ensure CSMs can provide comprehensive client support services to TLs or RMs
  • Sales Management

  • Work closely with other teams including but not limited to Finance, IA, COO and Product teams in reviewing progress against business targets & objectives and productivity ratios
  • Work closely with Market Heads to implement action plan to achieve revenues, NNA growth and cost control
  • Assist Regional Head of PvB,GCNA to prepare for meetings
  • Prepare monthly business reports for Regional Head
  • Represent Regional Head to attend meetings
  • Develop framework to facilitate sales effectiveness
  • Organization Effectiveness and Improvement

  • Coordinate Front Office feedback and specify business requirements
  • Improve organizational effectiveness and resources efficiency by coordinating resources
  • Initiate, lead and / or participate in change initiatives and their subsequent implementation
  • Interface with all support areas on issues resolution and organization improvement
  • Administration and Control

  • Work with businesses to define process and procedure gaps
  • Providing on-going support to the market on ad-hac requests
  • Work closely with other business support units to address business requirements and priorities. Maximize the alignment between front and back functions.
  • Work in close partnership with control functions to ensure the control is in place and the market activities are aligned with the local regulatory and corporate governance requirements
  • Our Ideal Candidate

  • Strong analytical and numerical skills
  • Independent and able to work without direct supervision
  • Excellent interpersonal skills : networking, negotiation and influencing
  • Excellent communication skills : verbal, written, and presentations
  • Discreet deal with highly confidential information daily
  • High degree of resilience combined with sensitivity and awareness of cultural issues
  • Well organized
  • Strong in operational control and risk assessment
  • Cantonese is required and Mandarin is desired
  • About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

    We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

    You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

    When you work with us, you'll see how we value difference and advocate inclusion. Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

    If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website


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