Overall Responsibility The Community Host is responsible for delivering the promise of "Twice the Experience". They are employee and client experience curators, creating moments of delight and care through memorable, anticipatory, and personalized human interactions.
They support the planning of employee engagement events & Activities, leveraging F&B to curate experiences & entertainment.
Serves as point of contact for employee feedback on in-house initiatives. Executing strategies for effective communications with community members, maintaining and creating high-quality relationships with employees.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Minimum 2 years experience of working at the Front of House within 5* Hotel or Airline industry2. Corporate hospitality experience desired3.
Food, beverage, and corporate catering experience required4. Event organization experience required5. Change management experience is desired6.
Experience in working within a demanding fast-paced environment involving high levels of customer care7. Strong written and verbal communication and customer service skills8.
Proficiency in MS applications.