Credit Services Manager - Hang Seng Bank (HK)
Hang Seng Bank Limited
Hong Kong, Hong Kong
source : eFinancialCareers

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Operations - Credit Services

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to corporations, financial institutions and internal units.

Credit Services supports the processing and credit monitoring of a full range of lending products, including mortgages, overdraft, trade and business loans for corporate customers of Commercial Banking and Global Banking.

We are currently seeking a high caliber professional to join our department as Credit Services Manager .

Principal responsibilities

  • Lead and manage a sizable team to ensure operational targets are met. Plan and manage resources to ensure highly efficient operations
  • Give advice and technical support in relation to credit documentation and loan processing
  • Ensure the operations are in compliance with the Bank's policies, guidelines, procedures and regulatory requirements
  • Lead and drive implementation of projects and business initiatives
  • Collaborate with business units and functional departments for the delivery of credit operational support
  • Requirements

  • University degree in Business Management, Banking, Finance or a related discipline
  • Minimum of 8 years' relevant banking experience, especially in credit operations with good understanding of credit documentation procedures
  • Excellent communication, interpersonal, analytical and people management skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • If you would like to explore other opportunities at Hang Seng Hong Kong, please visit / careers / for details.

    The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

    As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

    If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.


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