Business Process Lead
Cathay pacific
Hong Kong
6天前

Key Responsibilities : Capture and communicate business direction, challenges and requirements Support business process reengineering and change Recommends commercially and technically viable ideas to improve the business performance Develop and maintain a cross departmental view of IT and business Work closely with the developers, analyst and architects to architect and develop the best technical design.

Conceptualise and propose solution approaches Planning, designing, developing, implementing, and supporting IT products and applications to meet the customer needs Provide an escalation point for solution analysts in order to deliver business solutions that include technology implementations and / or adaptations Recommends and implements simple continuous improvement of standard Cathay IT Practices Keep abreast of latest trends in technology, industry and corresponding business domain Focus on the Crew Management Programme, which is a large transformation programme interfacing mainly with Flight Operations, Services Delivery and Information Technology Initiate, define, plan and execute tasks / initiatives Test all solution aspects including but not limited to security, performance, integration Facilitate project progress through relevant gates Manage the day-

to-day activities of the software development team and external 3rd parties as required Identifying areas of risk and prepare strategies for mitigation for the projects Contribute to team resource planning Manage external 3rd parties as required Keep abreast of latest trends in technology, industry and corresponding business domain Be directly involved in implement solutions in an Agile development team Directly manage one or more Solution Analysts Perform the role of surrogate Product Owner / BU SME (generally Senior) Coach Solution Analysts on any aspect of their role Requirements : Degree qualification in Information Technology related discipline, Masters preferred 8+ years of related IT experience covering but not limited to : Software development System analysis Business analysis Solution definition System Testing Proven extensive client facing experience with successful relationship management Outstanding verbal and written communication skill Professional, passionate, innovative, self-

motivated and able to present solutions to diverse groups of stakeholders Excellent analytical, problem-solving, and decision-

making skills, leveraging both logic and creativity Proven troubleshooting skills; ability to identify patterns and generate ideas Proactive can do’ attitude and sense of urgency Airline or travel industry knowledge is highly beneficial Solid software development skill is highly beneficial Consulting background is highly beneficial Candidate with more experience in multiple areas will be considered as Senior Solution Lead Solid experience in Oracle database, MS SQL, Java, J2EE, GitLab, Jenkins, Maven Advantage to have experience in Rave programming language and Jeppesen solutions in crewing operations Competencies : Setting Direction Leading and Engaging Teams Driving Business Performance and Change Developing and Recognising Others

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