The Fraud Ops Analyst 1 is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team.
The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk / reward balanace methodology.
Perform short and long term forecasting analysis and standardized fraud analysis
Make judgments based on practice and precedence, and work within guidelines, under general supervision
Develop and maintain working knowledge of business / industry standards and practices
Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
Identify inconsistencies in data or results, and exchange information in a concise and logical way
Impact the business directly through the quality of the tasks / services provided
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Relevant experience in a related role
Knowledge and previous experience in the Investigation and Fraud claims process
Experience in trend analysis and alerts in early fraud detection
Extensive knowledge of the Bank's Transactional Processing platforms
Proficient in Microsoft Office and Access
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Bachelor’s degree / University degree or equivalent experience
With knowledge of SAS programming and SQL data capability
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK
Time Type : Full time
Citi is an equal opportunity and affirmative action employer.
Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.
Citigroup Inc. and its subsidiaries ("Citi ) invite all qualified interested applicants to apply for career opportunities.
If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity CLICK HERE.
To view the "EEO is the Law" poster CLICK HERE. To view the EEO is the Law Supplement CLICK HERE.
To view the EEO Policy Statement CLICK HERE.
To view the Pay Transparency Posting CLICK HERE.