Officer, Life Claims
Hong Kong
6d ago

At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities.

We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together.

Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

Assess minor claims with main focus in products of individual life insurance, provide enquiry support, take part in departmental projects.

Job Descriptions :

  • Data capture and follow up on additional supporting documents to facilitate the decision on underwriting, compliance and premium financing after case submission
  • Prepare and check decline / after investigation letters
  • Approve claims cases within TAT
  • Conduct claims investigation
  • Prepare tailored made letters (including decision and investigation letters)
  • Handle ad hoc assignments from management
  • Job Requirements :

  • Matriculated or above.
  • Preferably with professional qualification in Life Insurance including LOMA (Life Office Management Association)
  • ICA (International Claim Association)
  • Minimum of 2 years claims experience in life insurance
  • Effective communication in English and Cantonese.
  • Proficient in MS Office and Chinese typing
  • A good team player who is eager to learn and strive for improvement
  • Attention to details with high accuracy rate
  • Good communication and interpersonal skills
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