Key Account Manager
Hong Kong, Hong Kong

Our Account Management team own and manage our restaurant relationships. As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow.

The AMs are a passionate, dynamic group of team players that work well together and cross functionally with other departments.

  • and of course, they’re fun, personable, and great at building relationships!
  • As a key account manager, you will be responsible for :

    Manage a portfolio of Deliveroo’s most strategically important restaurant groups, including high sales volume drivers and global restaurant brands

    Build strong relationships with key stakeholders in your portfolio

    Manipulate and analyze data to drive growth and profitability, both for your partners and for Deliveroo

    Work cross functionally with other departments (Marketing, Operations ,Corporate, Customer Service) to drive new initiatives and problem solve :


    Minimum of 5 years of account management experience in a relevant industry

    Good knowledge of the restaurant industry is a plus

    Excellent attention to detail

    Strong interpersonal skills to build and maintain relationships

    Must be fluent in Cantonese and English

    Demonstrate strong competency using Microsoft Office tools and related project / program management applications to drive best practice

    You must be a self-starter and well organised. If you don't have that, you won't excel here

    We are a young company with dynamic growth, so you must be prepared to work hard and show continued commitment and dedication to the business.


    Become one of the key employees of a fast-growing, exciting startup changing the food delivery landscape

    Open, respectful and fun company culture

    BIG Friday lunches food Deliveroo'd to the office, and tons of team social events

    Deliveroo PLUS - order from Deliveroo with no delivery fee

    Gym and phone subsidies

    Standard health and dental insurance coverage

    Have a real impact on the company’s growth and evolution

    Work with people who love what they do every day


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