Hotel Program Manager
Hong Kong, Hong Kong


Job Description & Responsibilities

  • Partners with client leadership, SME’s and travel team to design strategy and identify / define opportunities to enhance the companies’ Hotel travel program
  • Understands and identifies key success factors of within hotel industry and integrates them with respect to client's global strategy.
  • Understands key performance indicators for a client's industry and chosen market position. Identify, Collect & Analyzes how these indicators translate to key processes within the client.
  • Provide insights of potential impact of current hotel industry trends into client’s hotel program
  • Integrates benchmarking / best practices
  • Develop an optimized hotel program strategies
  • Hotel Sourcing Project Lead : Supports Investment banking client in execution of the annual hotel sourcing projects.Sets up the configuration of the RFP and distributes the RFP requests using the sourcing toolManages multiple rounds of submissions from hotels and chain partners during the RFPSupports Investment banking client in interim negotiation meetings with hotels and chainsActively screens hotels’ sales pitches and suggests new hotels that have the potential to be a part of Investment banking client preferred hotel program
  • Supplier ManagementParticipation in key chain performance review meetings
  • Requirements and Qualifications

  • A high level of understanding of the corporate travel market from a hotel supplier perspective would be a particular advantage, most important is an extensive knowledge of the business travel industry in general
  • Proven experience of supplier procurement and management is essential for this role
  • Excellent industry product knowledge
  • Excellent understanding of customer requirements and expectations
  • An understanding of overall business travel management strategies, including supplier programs and policy management
  • Advanced Microsoft Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Experience in leading and directing multiple projects simultaneously
  • Strong project management and business process re-engineering skills
  • Bachelor degree or equivalent
  • Hong Kong

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