Sales Support Manager / Assistant Sales Support Manager, Global Markets
China Everbright Bank
Hong Kong, Hong Kong
source : EFinancialCareers Ltd

Job Responsibilities :

  • Perform general support functions in Global Markets Department and support sales and trading desks on account opening, client servicing, transaction processing and other middle office functions;
  • Handle account opening for customers and ensure the compliance with KYC, CDD and regulatory requirement;
  • Handle and process customer enquiries efficiently and effectively and ensure all requests are followed through timely and thoroughly;
  • Review customer account data and document to meet up-to-date’s requirement;
  • Work closely with Internal departments to facilitate transaction processing and monitoring;
  • Liaise with internal / external counterparts and branches in Mainland China to ensure smooth and compliant business operation;
  • Handle administrative duties in Global Markets Department;
  • Handle ad hoc tasks and projects as assigned by the Department Head.
  • Job Requirements :

  • Degree holder in Finance, Accounting, or business related disciplines;
  • Possess professional qualifications either as a license holder of SFC or passed related examinations of HKSI and be able to be registered as Securities Dealing Staff;
  • At least 3 years’ customer services experience in Global Markets from a reputable bank or securities firm;
  • Experience in handling account opening and customer due diligence is preferred;
  • Good team player, detailed-oriented with excellent customer service mindset;
  • Proficient in written and spoken English and Chinese (including Putonghua).
  • Interested candidates please apply in full resume with earliest availability, contact number, current & expected salary to HR Department by e-mail.

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    Applicants who are not contacted within 6 weeks may consider your applications unsuccessful and the personal data collected will be destroyed after six months.

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