IT Support Engineer
Hong Kong, Hong Kong

Leader in ICT Solutions and Services

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide foot print in Asia that helps organizations bring about positive transformations to their businesses through the intelligent applications of innovative solutions and pertinent services.

We believe strongly that the winners in a globalized and ultra-competitive marketplace of today are defined by how they are able to effectively leverage technology to create competitive advantages and introduce business innovations.

Our strong network of technology partners, excellent domain expertise and differentiated value propositions create enormous values for organizations that far exceed their expectations.

Job Description :

  • Provide on-site and / or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
  • Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
  • Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
  • Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
  • IT asset management and other adhoc duties as assigned
  • Knowledge of ITSM or ITIL will be an added advantage
  • Requirements :

  • Good knowledge of Windows OS, AD, Office 365
  • 2-3 years of relevant working experience, preferably from SI environment
  • Strong problem solving skills and positive attitude
  • Good coordination and communication skills with internal and external customers
  • Able to work independently with minimum supervision
  • Excellent customer management skills
  • What's on Offer?

  • Work alongside & learn from best in class talent
  • Leadership Role
  • Great work environment
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